Refund policy

Thank you for shopping with Beyond The Miles.

We want you to love your purchase. Because we offer both custom-made and ready-to-ship products, return eligibility varies by product type.

Custom-printed apparel, mugs, and personalized items are made specifically for your order.

Because of this, we cannot accept returns or exchanges due to:

If your item arrives damaged, defective, or with a manufacturing issue, please contact us within 14 days of delivery at info@shopbeyondthemiles.com

No standard returns except for defects.

Please include:

Eligible apparel and lifestyle products may be returned within 14 days of delivery.

To start a return:

To qualify for a return Items must be:

Returns requested after 7 days or sent without authorization may not be accepted.

Customers are responsible for return shipping costs unless the item arrived damaged or there was an error with the order.

Approved refunds are processed after the returned item has been inspected.

Shipping Delays

Shipping carrier delays are outside our control and are not eligible for refunds.

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